FAQ

FREQUENTLY ASKED QUESTIONS

Are you a factory or a trader?

CH Control Equipment (Shanghai) Company focuses on R&D and production of fluid control valves. Products comply with relevant international quality certifications, including CSA, UL, CE, and AOQC.

What is the voltage of the electric actuator?

DC24V, AC24V, AC110V, AC220V, and AC380V can be customized. DC12V is applicable for some actuators with smaller torque.

How do you ensure quality control?

Our factory adheres to strict quality control procedures, starting from product design and using the most advanced quality control equipment throughout the entire production process.

Can I purchase samples before placing an order?

Yes, please feel free to contact us.

We are concerned about technical support after using your products. Can you provide guidance from technical engineers?

Yes, we have dedicated technical engineers to provide guidance.

What transportation methods are available?

Sea freight, air freight, or express delivery (EMS, UPS, DHL, TNT, FEDEX, etc.). Please confirm with us before placing an order.